Sense Smart Roofs Let's talk

DHL eCommerce

Real-time roof monitoring at the Robakowo middle-mile hub, on more than 322,900 sq ft (30,000 m²) of roof. DHL now runs the same platform at 5 facilities in Poland.

Aerial view of the DHL International Logistics Centre in Robakowo, a large flat roof with solar panels over yellow walls and loading docks

  • 5

    DHL facilities on the Smart Roofs Platform

  • 322,900+

    sq ft of roof at Robakowo

    30,000+ m²

  • Real time

    roof deflection data and alerts in the app

At this scale, decisions need data, not intuition

Challenge

Robakowo is a key middle-mile hub in the region. Thousands of logistics operations run there every day, and all of them depend on people, processes and the building working together.

In a middle-mile facility even a small delay ripples outward: from the cross-dock to the sorting center and on to the last mile. The safety of the building and the people in it comes first and keeps operations running, so DHL chose roof monitoring while the hub was still under construction.

Solution

Deflection measured in real time, with an alert as soon as risk starts to rise

The Smart Roofs Platform tracks how the Robakowo roof responds to water, snow and other loads. Measuring deflection and analyzing load changes shows the exact moment the risk begins to increase.

At that moment the responsible teams get an instant alert in the app and can act ahead of time, without sending people onto the roof and without interrupting operations. Trends and the event history in the app help them plan for one building or the whole portfolio.

“The safety of our building, our employees, and our parcels is our absolute priority. The roof monitoring system allows us to respond to load changes in advance, not after the fact.”

Krzysztof Wach Senior Construction and Sustainability Manager, DHL eCommerce Polska
A Sense technician and a DHL manager in high-visibility vests talking in front of a yellow DHL building

What DHL uses

The same setup now runs in every DHL facility on the platform, so each site follows the same rules.

  • Smart Roofs Platform

    Live readings, trends, event history and alerts for every DHL building on the platform.

  • S-One

    Measures how the roof structure deflects under snow, water and other loads, around the clock.

Result

What changed

  • Facilities on one platform

    5

    Robakowo, the new terminal in Piła and three more

  • Of every building at once

    One view

    The situation on all buildings, side by side

  • Roof entries

    Fewer

    And more predictable, well-organized winter maintenance

One standard across the network. The same data-driven rules apply in every building, whatever its size, location or weather.

Aerial view of the yellow DHL terminal in Piła with solar panels and skylights on its flat roof
The new DHL terminal in Piła.

  • “The [Smart Roofs Platform] provides real support in the day-to-day management of roof safety within our network of facilities, enabling simultaneous visibility into the situation on all buildings.”

    Krzysztof Wach CRE Construction and Sustainability Manager, DPDHL Corporate Real Estate CEE · DHL eCommerce

    From DHL eCommerce’s reference letter of December 31, 2025 (official English version).

Have a similar roof? Let's start with a conversation about it

Tell us which building it is. We'll check whether we have a project on a similar structure and tell you what can be measured on your roof. We reply within one business day.

An address and an approximate roof area are enough to start.

[email protected]

Tell us which building you manage and what you'd like to check.

Sense Monitoring processes the details you send to respond to your request. See how we handle personal data in our information clause.

Other case studies

  • Aerial view of the MLP Poznan West logistics park with rooftop solar panels

    MLP Group

    Rooftop solar and roof safety together: structural analysis, S-One sensors, the Smart Roofs Platform and a snow-removal plan for each hall.

    roof entries
    −97%
    roof covering service life
    +6 years

See all projects